1. Introduction

Welcome to PlugPost ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address)
• Social media account credentials (OAuth tokens)
• Content you create (posts, videos, images)
• Payment information (processed by third-party providers)

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Third-Party Platform Data

• Social media profile information
• Post performance metrics (views, likes, comments)
• Audience demographics (when available)

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Post content to your connected social media accounts
• Analyze and improve our platform
• Send you updates and marketing communications (with your consent)
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Services

We share your information with:

• Social media platforms (Twitter, TikTok, YouTube, Reddit, etc.)
• Authentication providers (Clerk)
• Cloud storage providers (for video hosting)
• Analytics services
• Payment processors

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement security measures including:

• Encryption of data in transit and at rest
• Secure OAuth token storage
• Regular security audits
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing communications
• Disconnect social media accounts

To exercise these rights, contact us at privacy@plugpost.com or use the settings page in your account.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookies through your browser settings, but disabling cookies may affect functionality.

11. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of PlugPost after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: privacy@plugpost.com
• Address: [Your Company Address]

14. GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority

15. CCPA Compliance (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.